FAQs

What's the return policy?

Target's Return Policy
Most unopened items sold by Target in new condition and returned within 30 days will receive a refund or exchange. The return window for items sold on Target.com begins once the order has been invoiced. Invoicing happens when any part of the order is shipped, delivered by a Shipt shopper or made ready for pick up. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. 

 

What happens if I send in the wrong return item?

  • For refunds: We may issue your refund before we receive your returned item. If we inspect the item and it’s not eligible (used, damaged, etc.) based on our return policy, we may charge your card for the refund we’ve already issued to you.
  • For replacements: If you return an unexpected or ineligible (used, damaged, etc.) we may not send you the replacement.
  • Target doesn’t keep unexpected or ineligible (used, damaged, etc.) items sent to us. When able, we’ll donate or recycle them. If you’ve sent something to Target and want it back, contact us at 1-800-591-3869. We can’t guarantee we’ll be able to find and send back your item. We also can't compensate you for unexpected or ineligible items returned to Target.

 

 

 

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